The all-in-one health, medical tracking, and pet care app.
Haven Pet Health is a comprehensive mobile application engineered to assist pet owners in managing and tracking their pets' lifelong care, medical history, and daily wellness.
Managing pet health can quickly become overwhelming with paper records, scattered vet visit receipts, and complex medication timelines. Haven Pet Health centralizes your pet's life into a single, intuitive platform:
Last Updated: August 2, 2026
Welcome to Haven ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Haven (the "App").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
Haven is operated by an individual owner based in Hawaii, United States.
If you have any questions or concerns about this policy or our practices regarding your personal data, you can contact us at:
Email: yourhaven.pet@gmail.com
We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our services, or otherwise contact us.
Personal Information Provided by You
Depending on how you interact with Haven, we may collect:
Mobile Device Access & Media
To provide specific features within the App, we may request permission to access certain capabilities on your mobile device:
Note on Location & Contacts: Haven does not track your precise GPS location, nor do we access your phonebook or device contacts list.
We use the information we collect for legitimate business and operational purposes, including:
We do not sell your personal data. We only share information with third-party service providers that perform essential operations on our behalf.
Payment Processing
Haven allows users to purchase products or subscription services. We do not store or capture your full credit card details directly on our servers. All financial transactions are handled by secure third-party payment processors:
Email & Authentication Services
To send transactional emails, account verification codes, and service notifications, we utilize:
Analytics, Advertising & Tracking
If you are a resident of the European Economic Area (EEA) or United Kingdom, you are granted specific rights regarding your personal data under the General Data Protection Regulation (GDPR).
Legal Bases for Processing: We process your personal information under Contractual Necessity, Consent, and Legitimate Interests.
Your GDPR Rights: You have the right to Access, Rectification, Erasure ("Right to be Forgotten"), Restrict Processing, Data Portability, and Withdrawal of Consent. To exercise any of these rights, please contact us at yourhaven.pet@gmail.com.
Haven complies with the Children's Online Privacy Protection Act (COPPA). We collect information from children under the age of 13 only when necessary to provide account functionality (such as creating a pet health profile).
Parents or legal guardians have the right to review, refuse further collection of, or request deletion of their child's personal account and data. Contact us immediately at yourhaven.pet@gmail.com if needed.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement appropriate technical and organizational security measures to protect your personal information.
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date at the top of this section.
Haven Support
Email: yourhaven.pet@gmail.com
Location: Hawaii, United States
Last Updated: August 7, 2026
Welcome to Haven ("we," "our," or "us"). By downloading, accessing, or using the Haven mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
By creating an account or using Haven, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the App.
Haven provides pet owners with digital management tools, including pet profile creation, health logging, event tracking, and care scheduling.
Important Notice: Haven is an informational tool only. Haven does not offer veterinary advice, diagnoses, or medical treatment. The App is not a replacement for professional veterinary care. Always consult a licensed veterinarian for health or medical concerns regarding your pets.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately if you suspect any unauthorized access to your account.
Haven Pro: Certain features within Haven may require a paid subscription ("Haven Pro").
Billing: Payments are billed on a recurring basis (monthly or annually, as selected) through your Google Play Store or Apple App Store account.
Cancellations & Refunds: You can cancel your subscription at any time through your Google Play Store settings. Cancellations take effect at the end of the current billing cycle. Refunds are handled in accordance with Google Play Store policies.
You retain ownership of all pet records, notes, photos, and health data you upload to Haven. You grant Haven a limited license to store and process your data solely to provide the App's services to you. You agree not to upload harmful content, attempt to reverse engineer the App, or disrupt the operation of our servers and services.
Your privacy is important to us. Our collection and use of personal data are governed by our Privacy Policy. By using the App, you consent to our handling of data as described in the Privacy Policy.
All rights, title, and interest in and to the Haven App, including code, design, logos, and features, remain the exclusive property of Haven and its creator.
Haven is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. We do not guarantee that the App will be uninterrupted, error-free, or completely secure.
To the fullest extent permitted by applicable law, Haven and its developer shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the App or any veterinary care decisions made based on information logged within the App.
We reserve the right to modify these Terms at any time. Updated versions will be posted within the App or provided on our website. Continued use of Haven following any changes constitutes acceptance of the new Terms.
If you have any questions or concerns regarding these Terms, please contact us at:
Email: yourhaven.pet@gmail.com